Privacy Policy – bed3

Section 1

Information We Collect

bed3 collects personal information in order to provide you with a safe, personalised, and legally compliant gambling experience. The categories of data we collect include:

• Registration data: your full name, date of birth, residential address, email address, and mobile phone number. This information is required to open an account and is used for identity verification, age verification, and fraud prevention.
• Financial data: deposit and withdrawal transaction records including the payment method used (for example bKash or Nagad mobile wallet identifiers, or masked card numbers for Visa and Mastercard transactions). bed3 does not store complete card numbers or mobile banking PINs.
• Gameplay data: records of bets placed, games played, session durations, and account balances. This data is used to operate the platform, resolve disputes, and monitor for responsible gaming indicators.
• Technical data: IP address, device type, browser type and version, operating system, and session timestamps. This data is collected automatically when you access the platform and is used for security monitoring, fraud detection, and platform optimisation.

Section 2

How We Use Your Information

bed3 uses the personal data it collects for the following lawful purposes:

• Account administration: to create and maintain your account, process deposits and withdrawals, verify your identity and age, and deliver customer support services.
• Platform operation and improvement: to process bets, calculate winnings, detect technical issues, and analyse usage patterns to improve the platform's performance and game offering.
• Legal and compliance obligations: to comply with applicable anti-money-laundering requirements, to report suspicious transactions to relevant authorities where required by law, and to retain records as required under applicable regulations.
• Marketing communications: where you have opted in, to send you information about promotions, bonuses, and new game releases. You may opt out of marketing communications at any time by contacting bed3 support or by following the unsubscribe instructions included in any marketing message.

Section 3

Data Sharing and Disclosure

bed3 does not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

• Payment processors: we share transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card networks as necessary to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and to use it only for the stated payment purpose.
• Identity verification providers: we may share your name, date of birth, and address with third-party KYC service providers for the purpose of verifying your identity and age in compliance with our legal obligations.
• Legal authorities: we will disclose personal data to law enforcement, regulatory bodies, or other governmental authorities where we are legally required to do so, including where a court order, regulatory notice, or statutory obligation compels disclosure.

Section 4

Data Retention

bed3 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention obligations. Our retention practices are as follows:

• Active account data is retained for the duration of your account's existence. If you request account closure, bed3 will deactivate your account and begin the retention wind-down process. Certain data required by law or to resolve outstanding disputes will be retained beyond the closure date.
• Transaction records and KYC documents are retained for a minimum of five years following the date of the relevant transaction or the date of account closure, whichever is later, in accordance with applicable financial record-keeping requirements.
• Marketing preferences and communications history are retained until you withdraw your consent or for up to two years from your last interaction with bed3, whichever occurs first.

Section 5

Cookies and Tracking Technologies

bed3.vip uses cookies and similar tracking technologies to improve the user experience and to gather analytics data. The cookies we use fall into three categories:

• Essential cookies: these are strictly necessary for the platform to function. They manage your login session, maintain your account state, and support security features. These cookies cannot be disabled without rendering core platform functionality unavailable.
• Analytics cookies: these collect anonymised data about how users interact with bed3.vip, including pages visited, session duration, and click paths. This data is used in aggregate form to identify areas for improvement. You may opt out of analytics cookies by adjusting your browser settings.
• Preference cookies: these remember your settings such as language preference and display options to provide a more personalised experience on return visits. Disabling preference cookies means these settings will not be remembered between sessions.

Section 6

Data Security Measures

bed3 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption on all data transmission between your browser or mobile device and bed3 servers, ensuring that data in transit cannot be intercepted in readable form.
• Access controls: personal data is accessible only to bed3 personnel who require it to perform their specific job function. Access is logged and reviewed periodically to detect any anomalies.
• Incident response procedures: in the event of a confirmed data security incident that affects your personal data, bed3 will notify affected users within a reasonable timeframe and will take immediate steps to contain and remediate the incident.

Section 7

Children and Underage Users

bed3 operates exclusively for users aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Our approach to protecting minors includes:

• Age declaration at registration: all users must confirm they are aged 21 or above when creating an account. By completing registration, a user makes a legally binding representation that they meet this requirement.
• KYC verification: bed3 may request government-issued identity documents to verify a user's age and identity. Where a user is found to be under 21, their account will be immediately closed and any funds held pending review.
• Parental awareness: bed3 encourages parents and guardians in Bangladesh to use device-level parental controls and to monitor internet usage by minors in their household. If you believe a minor has registered an account with bed3, please contact [email protected] immediately.

Section 8

Changes to This Privacy Policy

bed3 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, bed3 will notify registered users through the platform or via email at least seven days before the changes take effect. The date at the top of this policy indicates when it was last revised.

• Your continued use of bed3.vip after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with a revised policy, you must discontinue use of the platform and may request account closure by contacting [email protected].
• bed3 will maintain an archive of previous versions of this Privacy Policy. If you wish to review a prior version, please contact bed3 support and a copy will be provided upon request.
• The English version of this Privacy Policy is the authoritative version. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

Section 9

Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bed3 holds about you, please contact our support team. Our team is available around the clock and will respond to data-related enquiries within two business days of receipt.

Contact email: [email protected] (plain text — not a clickable link). Please include your registered username and a clear description of your request so our team can assist you promptly. For account closure requests, please also confirm your registered mobile number and your preferred refund method for any outstanding balance.